CommBank research warns against putting blind faith in AI
Commonwealth Bank has cautioned that AI is now good enough to be persuasive even when it ...
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Tag: CommBank
CommBank to scale Microsoft-built AI orchestration agent
Commonwealth Bank spent two years with Microsoft building an AI agent that routes customer intent to ...
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CommBank leans on Microsoft to power its customer service AI
Australia's largest bank is deploying a Microsoft-built AI system to field customer queries, sharpening a debate ...
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CommBank says AI and reform hold the key to Australia’s flat productivity
Commonwealth Bank has weighed into the productivity debate, arguing that artificial intelligence, fresh investment and lighter ...
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CommBank maps how Australian business leaders are sizing up AI
Commonwealth Bank has laid out how Australian business leaders are thinking about artificial intelligence, and the ...
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CommBank reshuffles tech leadership to sharpen its AI push
Australia's largest bank has refreshed its senior technology ranks, appointing a new chief information officer and ...
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CommBank lifts the lid on how it uses AI, as job cuts sharpen the debate
Commonwealth Bank has published an Australian-first report detailing how it deploys AI across fraud detection, customer ...
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