CommBank to scale Microsoft-built AI orchestration agent
Commonwealth Bank spent two years with Microsoft building an AI agent that routes customer intent to ...
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Tag: banking
NAB claims a first with conversational AI for data queries
NAB has become the first Australian bank to roll out conversational AI that lets staff ask ...
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Why NAB’s AI data strategy is drawing investor attention
National Australia Bank's effort to modernise its data foundations and embed AI across its operations is ...
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NAB becomes first Australian bank to let staff ‘chat with their data’
NAB says it's the first Australian bank to give staff a conversational AI tool that turns ...
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NAB becomes first Australian bank to roll out conversational AI data tool
National Australia Bank says it has become the first local bank to deploy a conversational AI ...
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CommBank lifts the lid on how it uses AI, as job cuts sharpen the debate
Commonwealth Bank has published an Australian-first report detailing how it deploys AI across fraud detection, customer ...
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